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Shipping

SHIPPING

Prime customer

Shipping destinations and times

We ship worldwide*, direct to your mailbox.

USA 5–7 working days* FREE
USA - Priority Mail 1–3 working days* $5.95
Australia 5–7 working days* FREE
Australia - Express 1–3 working days* $7.95
The rest of the world* 1–3 weeks* $7.95

*Delivery times are approx and depend on the postal service. Worldwide shipping excludes UAE, Cuba, Iran, North Korea, Myanmar, Sudan and Syria. Prices in USD.

How to track your parcel

As soon as your parcel is shipped, we will email you with a tracking number. Just give it a day or so for the tracking number to be activated.

All parcels are trackable except Australian standard post.

If you gave us the wrong address at checkout

Email us ASAP (like seriously) at help@primecuppa.com and we will do everything we can to update this for you. As soon as you order, we will send you a confirmation email so please check your details carefully.

If your order has already been shipped then we can’t make any changes to the address or change the course of the parcel. If this does happen, we won’t be able to send you another parcel or make a refund.

Prime customer

Shipping destinations and times

We ship worldwide*, direct to your mailbox.

USA 5–7 working days* FREE
Australia 5–7 working days* FREE
The rest of the world* 1–3 weeks* FREE

*Delivery times are approx and depend on the postal service. Worldwide shipping excludes UAE, Cuba, Iran, North Korea, Myanmar, Sudan and Syria. Prices in USD.

How to track your parcel

As soon as your parcel is shipped, we will email you with a tracking number. Just give it a day or so for the tracking number to be activated.

All parcels are trackable except Australian standard post.

If you want to change your address

You will receive an email 3 days prior to your next order being shipped.  Alternatively, if you want us to do it for you, you will need to email us at help@primecuppa.com within 48 hours of receiving that email or we cannot guarantee that we can update your address in time.

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