Last week we had a kick off meeting with one of our vendors, Amgraph, to look at improving the inventory turns of their packaging product and improve our communication. Amgraph has been supplying products to Bigelow for over twenty years and the relationship has been outstanding. That does not mean it has always been great and there has been a lot of effort put in by both companies to improve the communication and work together on problems. Both companies have sent top management and hourly employees to each others plant to understand the issues and meet the people that supply/use their product.
For this meeting we had four people from each company look at how we currently order, store, and utilize the product. The process flow was charted and then we started to look for areas that could be shortened and improved. This was just the kick off meeting and we will continue to meet regularly to follow the recommendations and look for other opportunities to improve the process.
It is amazing the results a team can accomplish when they share a common focus and care about the product.
We’re going back into the archives to revisit these classic posts by James Norwood Pratt. This post includes “China Black”, “Keemun – Splendor of Flavor and Perfume”, and “Yunnan – Among the Grandest of the World’s Black Teas”. We have added a link to the end of each one to … Continue reading
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