Prime Cuppa will inform you of your package’s last location on the tracking system and give you the tracking link through email. Contact your Post Office and give them the tracking number to your order to locate your package.
Contact your Post Office and give them the tracking number to your order to locate your package. USPS can hold packages for 30 days in their facility if they were unable to deliver the package to the receiver during the time of delivery and becomes unclaimed. Contact your Post Office for they may have it on hold for you to pick it. If it’s past the 30-day mark then USPS will resend the package back to Prime Cuppa as unclaimed.
Once you have placed your order we will receive the order information in our systems. Email confirmations will be sent out once we have printed the shipping label for the product and begin packaging. 24-48 hours to process orders for shipping.
We can only cancel orders before processing. Please email Prime Cuppa as soon as possible about the cancellation of your order. Once we have to cancel the order then we can fully refund your payment through PayPal.
Prime Cuppa is made from natural ingredients, however, everybody is different and therefore can react differently to these ingredients. Please check the ingredients if you have allergies. If you experience any effects, please consult your medical professional.
You must not rely on the information on http://www.Primecuppa.com as an alternative to medical advice from your doctor or other professional healthcare providers. If you have any specific questions about any medical matter you should consult your doctor or other professional healthcare providers. If you think you may be suffering from any medical condition you should seek immediate medical attention.
All payments are done through PayPal for Prime Cuppa orders. PayPal policy state you must be age 18 years or older to be able to make an account, make purchases with the use of a debit or credit card as the authorized user, and accept the terms of PayPal.
We are not responsible for the actions of children if they choose to use his/her parent’s card and PayPal account without consent. Prime Cuppa and PayPal cannot verify under-age users using parental accounts and cards for payments and orders. Please contact Prime Cuppa about the issue so we may cancel and refund your payment. If we have already sent out the order for shipping, please resend the package back following the Prime Cuppa Return Policy to begin the refunding process.
Yes, all payment transactions are done through PayPal or Our payment system. PayPal is used for transactions, order information, refund transactions, and records on purchases for Prime Cuppa and PayPal Company.
Please contact PayPal for any issues or errors that appear through their systems. Prime Cuppa has no authority to fix or resolve any issues on PayPal accounts. Prime Cuppa can only check if your payment has transfer completely to our Prime Cuppa account for orders.